Back to store
Support
All tickets are handled in our Discord - it's where our team lives.
~8 min median response
Hop in our Discord - we'll sort you out fast.
Orders, refunds, tool issues, account stuff - all handled live by humans, not a ticket form. 24/7 coverage across timezones.
How to open a ticket
1
Join the server
Click below - invites are open, no application needed.
2
Open a ticket
Head to #open-a-ticket and pick a category (order, tool, account, billing).
3
Get a reply
Median first response: 8 minutes. Worst case overnight if you ping us at 4am.
Before you ping us
Three things that solve most issues without a ticket.
Most tickets answered the same day